[jmo138385]

does anyone else have issues with the wireless charging pad? I have an iphone 15 pro and even with no case, it tells me it cant charge and to check for metal objects. It worked yesterday for a few minutes and then stopped. There are no metal objects on the pad. The truck is less than a week old. Is this something I just have to deal with or should I ask the dealer to take a look at it?

I have a 2-month old Canyon with the same issue. Tried multiple phones and always starts charging then stops. Then it goes back and forth, starts, stops, and beeps. I just left the dealership and there is a bulletin out on this issue. It says engineering is aware of this concern and are investigating. Dealers are instructed not to replace any parts related to wireless charging until a solution is provided by GM. This bulletin was created back on 12/11/2023 so hopefully there will be a fix soon. Not a big deal, can just charge with the wire if needed until then.

 

[Medicchief]

I have a 2-month old Canyon with the same issue. Tried multiple phones and always starts charging then stops. Then it goes back and forth, starts, stops, and beeps. I just left the dealership and there is a bulletin out on this issue. It says engineering is aware of this concern and are investigating. Dealers are instructed not to replace any parts related to wireless charging until a solution is provided by GM. This bulletin was created back on 12/11/2023 so hopefully there will be a fix soon. Not a big deal, can just charge with the wire if needed until then.

I’m in my second ‘24 Canyon, 1st one was a buyback and the charger would never stay connected. Kept getting “metal object in tray” warning. The charger works in the second truck, built 6/24, still get the warning occasionally and I just remove and replace the phone in the tray, centered. iPhone 15 pro.

 

[nicholaskenn]

JMO138385 can you post the bulletin number? Having this same issue on my 2024 Colorado.

 

[nicholaskenn]

I have a 2-month old Canyon with the same issue. Tried multiple phones and always starts charging then stops. Then it goes back and forth, starts, stops, and beeps. I just left the dealership and there is a bulletin out on this issue. It says engineering is aware of this concern and are investigating. Dealers are instructed not to replace any parts related to wireless charging until a solution is provided by GM. This bulletin was created back on 12/11/2023 so hopefully there will be a fix soon. Not a big deal, can just charge with the wire if needed until then.

Can you post the bulletin number

 

[Daves24]

JMO138385 can you post the bulletin number? Having this same issue on my 2024 Colorado.

I've found three bulletins on wireless charging but they are all on iPhone 15. Mines a 13 and only charges if you get lucky enough to set the phone in a very precise spot.

 

[nicholaskenn]

I've found three bulletins on wireless charging but they are all on iPhone 15. Mines a 13 and only charges if you get lucky enough to set the phone in a very precise spot.

Can you share the bulletins. I have an iPhone 15

 

[Daves24]

Can you share the bulletins. I have an iPhone 15

PIT6097, PIT6097C, and PIT6098

 

[nicholaskenn]

PIT6097, PIT6097C, and PIT6098

Many thanks!

 

[2019RedZR2]

Ours actually works great for our Samsung S8's that are in cases. Very happy.

 

[Cwbyaz]

does anyone else have issues with the wireless charging pad? I have an iphone 15 pro and even with no case, it tells me it cant charge and to check for metal objects. It worked yesterday for a few minutes and then stopped. There are no metal objects on the pad. The truck is less than a week old. Is this something I just have to deal with or should I ask the dealer to take a look at it?

Yep just bought a new Colorado on the 13 th of Aug 2024 worked fine for a week now says check for metal and I also have iPhone 15 pro

 

[BillBoost37]

At first mine worked fine, then it stated something about metal. I added a piece of foam at the base to keep the phone from sliding and noted that the top of my phone should be toward passenger seat. Works great if I meet that criteria. Seems to me that it's based on location of charger and the size of the cubby. They gave us too much room for movement.

 

[karl.chin66]

does anyone else have issues with the wireless charging pad? I have an iphone 15 pro and even with no case, it tells me it cant charge and to check for metal objects. It worked yesterday for a few minutes and then stopped. There are no metal objects on the pad. The truck is less than a week old. Is this something I just have to deal with or should I ask the dealer to take a look at it?

Totally worthless. I got mines in December been back to dealer 3 times already. I took a pen and put it behind my phone to push it up a little works 50/50

 

[karl.chin66]

Totally worthless. I got mines in December been back to dealer 3 times already. I took a pen and put it behind my phone to push it up a little works 50/50

I have iPhone 14 . It works perfect with my wife android

 

[chinocap65]

same issues here. i Just boaught mine last month its look like some issues in iphone. even the dealership service dont know yet what is how to solve it. Sad

 

[finfin]

I've had a problem with my charging tray sine I bought my 2024 Colorado ZRI. I made a small piece of wood that fit in the back of the tray to move the phone forward about 1/4 inch and painted it black so you can't see it. That fixed it until I had a software upgrade. Now it doesn't work at all. I'm told it's a low issue and that Chevy is "working on it"

 

[Rob H]

does anyone else have issues with the wireless charging pad? I have an iphone 15 pro and even with no case, it tells me it cant charge and to check for metal objects. It worked yesterday for a few minutes and then stopped. There are no metal objects on the pad. The truck is less than a week old. Is this something I just have to deal with or should I ask the dealer to take a look at it?

I have the exact iPhone and just purchased my truck a couple weeks ago. Same issue as the phone will initially show charging then something metal in the way. I’ve changed cases and tried no case with no change. Did you get you issue resolved?

 

[Stone111]

Long story short, the wireless charging sucks with iPhones. You can get it slightly better by correctly positioning the device in a better spot, but I imagine the 15 is worse than the others because of the Titanium.

For what it's worth I also get the "metal object" popup with my 13, likely because of the magsafe ring. The pen trick does help, I designed and built this 3D print which helps even more, but it still isn't perfect: https://www.coloradofans.com/thread...nd-accessories.443496/?post_id=5612490&nested_view=1&sortby=oldest#post-5612490

Or long story short, the iphone sucks and the charging pad is just fine. Works great with my s24 and thick case...

 

[Hunter62]

they make changes to the phones and it is GM's fault, okay

mine works fine in a Defender case, just set it on the charger and forget about it

 

[Xcanuk]

mine works fine in a Defender case, just set it on the charger and forget about it

so does mine (defender case), even with the holster still attached so it is not even laying directly on the charger. I have more issues with a wireless chargers that I have at home.
To date, it only shut off once on a super hot day and the pop up said it was too hot (can't remember the exact term)

 

[Hunter62]

To date, it only shut off once on a super hot day and the pop up said it was too hot (can't remember the exact term)

when out fishing and set the phone in the sun, I will pick it up later on and it will say To Hot of Over heated, something like that, so I put the phone in the ice chest..🥶