I recommend getting the updated charging pad from GM. It solved all of my charging issues.

 

Went to the dealer today and they had to order the part. Just curious what model phone you use. I have an IPhone 16 hoping it solves the issue.

 

I have a I phone 16 with case. I have noticed that it seems to only charge the phone if it facing a certain way. If it doesn't charge, I just rotate it the other way and it works. I have another mag mount that I usally use as I can see the phone and access the screen if I need to.

 

my charging pad has a diagram as to which direction to set the phone

 

Looks like with the update a couple days ago, they finally fixed the wireless charging. It took about 3 days for it to work, so far 2 trips between 30 and 60 minutes and it worked the entire time. No pen for spacing just put it on the pad and it works. About time for sure.

 

I got the PCB Tech Art wireless charging alignment thingy as a Christmas gift, and it's worked so far.

 

All I did was put a ballpoint pen towards the front of the truck and my phone charges every time.

 

Lucky you.

 

This is a new Service Bulliten I found today as I have the same issue. Apparently they are researching the issue but have NO answer. search "PIT6098B"

 

I'm guessing you " shavers" own apples ?

 

I do

 

I shaved the off the ribs on mine couple days ago also. So far, it appears to be working better.

 

I shaved all the ribs off the bottom of the pad and the charger works near perfect now, about like 99% of the time. The plastic cover is definitely the problem.

 

I shaved all the ribs off the bottom of the pad and the charger works near perfect now, about like 99% of the time. The plastic cover is definitely the problem.
View attachment 478527

I have zero doubt that the problem was corrected with shaving the ribs. I just meant that the source of the problem could be two or three different issues and/or a combination of them.

I can get the same results of the wireless charger working consistently by putting a small amount of pressure on the phone when it's on the pad. I'm not really 100% sure if raising the actual charger slightly won't make a difference. Unlike the same units in other GM vehicles where the chargers are locked in place by screws, the one in the twins actually just sits on locator pins. I noticed my charger sitting below the plastic trim around it. This would physically locate the charger a couple of millimeters lower than the pad is designed for. Spacing up the charger to be flush with the surround (in my case) would provide the same result as shaving the ribs of the pad.

Additionally, in previous TSBs for other vehicles from GM, one solution was a software change to alter the output of the charger for compatibility with newer devices at the time. It would not surprise me to see a different pad design, a spacer or locator pin change and/or a software update.

 

It's FINALLY official. GM put out bulletin PIT6098B acknowledging the issue on December 11th.

Based on what I saw when I pulled the charger to add my aux switch, I don't doubt that the phone may sit just a tiny bit too far away from the charger. The locating pins for the wireless charger allow it to sit slightly below the plastic surround that the flexible pad sits on top of. I would think that shaving the ribs or putting a small spacer under the pad would work. I believe part of the reason for the ribs is to allow cooling airflow to the charging unit. Anyway, we should see a resolution........eventually

 

It's FINALLY official. GM put out bulletin PIT6098B acknowledging the issue on December 11th.

Based on what I saw when I pulled the charger to add my aux switch, I don't doubt that the phone may sit just a tiny bit too far away from the charger. The locating pins for the wireless charger allow it to sit slightly below the plastic surround that the flexible pad sits on top of. I would think that shaving the ribs or putting a small spacer under the pad would work. I believe part of the reason for the ribs is to allow cooling airflow to the charging unit. Anyway, we should see a resolution........eventually

December 11th, 2023 is when it was published, so it's been "official" for a year.

 

My charger is now working perfect 99% of the time on first try. I modified the underside of the cover that goes over the charging pad. Shaved the ribs off the bottom of the trim piece that goes over the charger, now the cover sits directly on the pad. Been working great for over a month now and it charges faster too. The ribs create too much space between the charger to the phone, causing a poor connection.

 

You should let someone know as I just found this Service Bulletin PIT6098B and it appears the DO NOT have a clue of how to fix the problem.

 

they make changes to the phones and it is GM's fault, okay

mine works fine in a Defender case, just set it on the charger and forget about it

 

mine works fine in a Defender case, just set it on the charger and forget about it

so does mine (defender case), even with the holster still attached so it is not even laying directly on the charger. I have more issues with a wireless chargers that I have at home.
To date, it only shut off once on a super hot day and the pop up said it was too hot (can't remember the exact term)

 

I have the exact iPhone and just purchased my truck a couple weeks ago. Same issue as the phone will initially show charging then something metal in the way. I’ve changed cases and tried no case with no change. Did you get you issue resolved?

 

Research Service Bulletin PIT6098B that just came out.

 

I've had a problem with my charging tray sine I bought my 2024 Colorado ZRI. I made a small piece of wood that fit in the back of the tray to move the phone forward about 1/4 inch and painted it black so you can't see it. That fixed it until I had a software upgrade. Now it doesn't work at all. I'm told it's a low issue and that Chevy is "working on it"

 

same issues here. i Just boaught mine last month its look like some issues in iphone. even the dealership service dont know yet what is how to solve it. Sad

 

Totally worthless. I got mines in December been back to dealer 3 times already. I took a pen and put it behind my phone to push it up a little works 50/50

 

I have iPhone 14 . It works perfect with my wife android

 

At first mine worked fine, then it stated something about metal. I added a piece of foam at the base to keep the phone from sliding and noted that the top of my phone should be toward passenger seat. Works great if I meet that criteria. Seems to me that it's based on location of charger and the size of the cubby. They gave us too much room for movement.

 

Yep just bought a new Colorado on the 13 th of Aug 2024 worked fine for a week now says check for metal and I also have iPhone 15 pro

 

Ours actually works great for our Samsung S8's that are in cases. Very happy.

 

JMO138385 can you post the bulletin number? Having this same issue on my 2024 Colorado.

 

I've found three bulletins on wireless charging but they are all on iPhone 15. Mines a 13 and only charges if you get lucky enough to set the phone in a very precise spot.

 

I have a 2-month old Canyon with the same issue. Tried multiple phones and always starts charging then stops. Then it goes back and forth, starts, stops, and beeps. I just left the dealership and there is a bulletin out on this issue. It says engineering is aware of this concern and are investigating. Dealers are instructed not to replace any parts related to wireless charging until a solution is provided by GM. This bulletin was created back on 12/11/2023 so hopefully there will be a fix soon. Not a big deal, can just charge with the wire if needed until then.

 

Can you post the bulletin number

 

On my 2024.. And Samsung with case it will charge if it is in the sweet spot. Basically centered.. If it Stops charging I pick it up slightly and move it slightly. Works pretty much every time. Is it a GM issue or just flaky tech?.. Not sure first I've tried wireless charging anywhere.

 

On my 2024.. And Samsung with case it will charge if it is in the sweet spot. Basically centered.. If it Stops charging I pick it up slightly and move it slightly. Works pretty much every time. Is it a GM issue or just flaky tech?.. Not sure first I've tried wireless anywhere.

Mine is the exact same way….

 

Dealership bought the Denali back. I now have a new AT4 and the charger works intermittently. I can remove my phone and put it back and it’ll then work most of the time. Now this truck has the dreaded headlight flicker too….

 

my iphone 14 works fine in my blazer but not in the colorado. no matter what i try

 

I have an iPhone 15 Pro Max. It doesn’t work well in my Colorado. It gives me the metal object message. I had a rental 22 Grand Cherokee and it worked fine in that so it’s a GM thing more than the phone.

 

Yea GM once again missed the target on the wireless chargers. Even though I have 2nd Gen, it doesn't work on my android or iPhone work phone.