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Wireless charging pad not working

21K views 77 replies 36 participants last post by  TXCanyonDude  
#1 ·
does anyone else have issues with the wireless charging pad? I have an iphone 15 pro and even with no case, it tells me it cant charge and to check for metal objects. It worked yesterday for a few minutes and then stopped. There are no metal objects on the pad. The truck is less than a week old. Is this something I just have to deal with or should I ask the dealer to take a look at it?
 
#4 ·
My 3 week old truck has been doing it since day one with my iphone 13. If I take the case off and set the phone in top towards driver side and pushed all the way forward it works. I read about that position on GM Authority. Also, I bought a new silicone case trying to fix the issue but it only charges sometimes in the case.
 
#6 ·
Mine works on my Android. Even with a thicker otterbox cover. For that matter, I throw it in with the holster still attached so It's not even laying flat on the pad.
I checked, and it is indeed charging the phone.
 
#7 ·
Long story short, the wireless charging sucks with iPhones. You can get it slightly better by correctly positioning the device in a better spot, but I imagine the 15 is worse than the others because of the Titanium.

For what it's worth I also get the "metal object" popup with my 13, likely because of the magsafe ring. The pen trick does help, I designed and built this 3D print which helps even more, but it still isn't perfect: https://www.coloradofans.com/thread...nd-accessories.443496/?post_id=5612490&nested_view=1&sortby=oldest#post-5612490
 
#11 ·
Iphone 15 pro here, and was having the same issues. It would charge for like 10 seconds and then disconnect no matter the position. I pulled up the rubber mat, and I could push down and wiggle side to side the wireless charger box. I wasn't able to pry it up and out, but I shimmed the sides of it with some cut up credit cards to stabilize the charger and has been working well since. I still have to put a pen at the bottom of the console to raise the phone up, and the phone does have to be in the middle still, but it's no longer disconnecting.
 
#21 ·
I have a 2-month old Canyon with the same issue. Tried multiple phones and always starts charging then stops. Then it goes back and forth, starts, stops, and beeps. I just left the dealership and there is a bulletin out on this issue. It says engineering is aware of this concern and are investigating. Dealers are instructed not to replace any parts related to wireless charging until a solution is provided by GM. This bulletin was created back on 12/11/2023 so hopefully there will be a fix soon. Not a big deal, can just charge with the wire if needed until then.
 
#22 ·
I’m in my second ‘24 Canyon, 1st one was a buyback and the charger would never stay connected. Kept getting “metal object in tray” warning. The charger works in the second truck, built 6/24, still get the warning occasionally and I just remove and replace the phone in the tray, centered. iPhone 15 pro.
 
#25 ·
I've found three bulletins on wireless charging but they are all on iPhone 15. Mines a 13 and only charges if you get lucky enough to set the phone in a very precise spot.
 
#31 ·
At first mine worked fine, then it stated something about metal. I added a piece of foam at the base to keep the phone from sliding and noted that the top of my phone should be toward passenger seat. Works great if I meet that criteria. Seems to me that it's based on location of charger and the size of the cubby. They gave us too much room for movement.
 
#35 ·
I've had a problem with my charging tray sine I bought my 2024 Colorado ZRI. I made a small piece of wood that fit in the back of the tray to move the phone forward about 1/4 inch and painted it black so you can't see it. That fixed it until I had a software upgrade. Now it doesn't work at all. I'm told it's a low issue and that Chevy is "working on it"
 
#39 ·
mine works fine in a Defender case, just set it on the charger and forget about it
so does mine (defender case), even with the holster still attached so it is not even laying directly on the charger. I have more issues with a wireless chargers that I have at home.
To date, it only shut off once on a super hot day and the pop up said it was too hot (can't remember the exact term)
 
#41 ·
My charger is now working perfect 99% of the time on first try. I modified the underside of the cover that goes over the charging pad. Shaved the ribs off the bottom of the trim piece that goes over the charger, now the cover sits directly on the pad. Been working great for over a month now and it charges faster too. The ribs create too much space between the charger to the phone, causing a poor connection.
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