I received my 2024 Chevy Colorado LT, special ordered with 12K in options, paid cash for it on March 25, 2024 when it arrived at my dealership in Southern California. Exactly 1 month later cameras failed, 13 codes posted, eventually traced down to bad Radio Module. It was ordered and it was on National Backorder. After 3 months it finally came in and was replaced in late October.
And now, 1 month later my transmission failed in Las Vegas, Nevada, 250 miles from my house the day before Thanksgiving while visiting my mom. Check engine light came on and truck went into Limp Mode. I was finally able to limp it to O’Reillys by my mom’s house to see what the issue is. It has code P0776, for Control Pressure Solenoid stuck off. Now I know that it is a definite Transmission issue with only 8,030 miles on my truck. I then tried to get it to my mom’s house to work on contacting local Chevy dealerships in Las Vegas, since my purchase dealership was in California, 250 miles away. I tried to drive my truck to my mom’s house, only .75 miles away and my truck will not even switch to reverse. I can put it in Reverse, but only thing that happens is the engine revs, will not back up.
I first contacted Fairway Chevrolet, the closest dealership, only 6 miles away, and was told it would be 4 months before they could diagnose a transmission issue. I then contacted Henderson Chevrolet, 11 miles away, and was told they are not accepting any vehicles with Transmission issues, even under warranty. I then contacted Findlay Chevrolet, 26 miles away from my truck location and was told it would be at least a month before they could diagnose my truck.
I contacted Chevrolet customer care, was assigned a Case Number, and arranged to have my truck towed there since it is not even driveable. I was finally able to get someone to approve me a rental vehicle, because at first they wanted me to purchase a rental vehicle out of pocket, and then try to get GM to reimburse me later, after a month or so of being in a rental, after the dealership could verify if it is truly a warranty issue. Not an option for me.
After my vehicle was unloaded from the tow truck, they tried to drive it, and they duplicated my issue, and finally they put me in a rental vehicle. I returned to California on Thanksgiving Day, and was told I might not get my vehicle even diagnosed until the New Year, because they are so backed up.
And of course, once it is diagnosed, will parts even be available, or will they be on National Backorder.
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And now, 1 month later my transmission failed in Las Vegas, Nevada, 250 miles from my house the day before Thanksgiving while visiting my mom. Check engine light came on and truck went into Limp Mode. I was finally able to limp it to O’Reillys by my mom’s house to see what the issue is. It has code P0776, for Control Pressure Solenoid stuck off. Now I know that it is a definite Transmission issue with only 8,030 miles on my truck. I then tried to get it to my mom’s house to work on contacting local Chevy dealerships in Las Vegas, since my purchase dealership was in California, 250 miles away. I tried to drive my truck to my mom’s house, only .75 miles away and my truck will not even switch to reverse. I can put it in Reverse, but only thing that happens is the engine revs, will not back up.
I first contacted Fairway Chevrolet, the closest dealership, only 6 miles away, and was told it would be 4 months before they could diagnose a transmission issue. I then contacted Henderson Chevrolet, 11 miles away, and was told they are not accepting any vehicles with Transmission issues, even under warranty. I then contacted Findlay Chevrolet, 26 miles away from my truck location and was told it would be at least a month before they could diagnose my truck.
I contacted Chevrolet customer care, was assigned a Case Number, and arranged to have my truck towed there since it is not even driveable. I was finally able to get someone to approve me a rental vehicle, because at first they wanted me to purchase a rental vehicle out of pocket, and then try to get GM to reimburse me later, after a month or so of being in a rental, after the dealership could verify if it is truly a warranty issue. Not an option for me.
After my vehicle was unloaded from the tow truck, they tried to drive it, and they duplicated my issue, and finally they put me in a rental vehicle. I returned to California on Thanksgiving Day, and was told I might not get my vehicle even diagnosed until the New Year, because they are so backed up.
And of course, once it is diagnosed, will parts even be available, or will they be on National Backorder.
