[AEONFLUX]

I have a WARN evo 10 with the wireless controller on my Colorado and Ive had no issues so far. Ive always kept the controller in a ziplock bag as a habit from owning previous wired controllers for several different winch brands, thankfully. WARN issued a recall because if the controller gets wet it can malfunction and keep spooling ( oh crap lol ) so i was getting ready to look at the website after plowing on my 20' king quad750axi ...when all of a sudden while plowing with my quad the WARN 25 just peeled right off the 4 mounting bolts........I did 6 to 9 in/outs when i noticed the rollers and mounting bracket just down at the hook connection to the plow tube...i was baffled. I contacted WARN right away with all my info and photos. WARN is literally sending out a whole new winch and mounting bracket. They also answered their phone in 2 to three rings and I understood the man clearly as he spoke in the same dialect lol. I really just want to say hats off to this company and to remind other forum members that WARN still backs all of their products and has a great and knowledgeable service staff. Thanks again WARN, I am a proud customer for life

 

[_Montana_]

I think this is more off topic than truck chat lol.

 

[WV NATIVE]

I’ll agree that Warn’s customer service is excellent.

I also say that I’d rather not need it.

My high dollar 9.5xp is on its third warranty claim in less than 2 years. I’m just lucky my pre-trip checklist includes a winch test. Otherwise I may have been screwed.

Call me unimpressed.

 

[madcratebuilder]

I have a WARN evo 10 with the wireless controller on my Colorado and Ive had no issues so far. Ive always kept the controller in a ziplock bag as a habit from owning previous wired controllers for several different winch brands, thankfully. WARN issued a recall because if the controller gets wet it can malfunction and keep spooling ( oh crap lol ) so i was getting ready to look at the website after plowing on my 20' king quad750axi ...when all of a sudden while plowing with my quad the WARN 25 just peeled right off the 4 mounting bolts........I did 6 to 9 in/outs when i noticed the rollers and mounting bracket just down at the hook connection to the plow tube...i was baffled. I contacted WARN right away with all my info and photos. WARN is literally sending out a whole new winch and mounting bracket. They also answered their phone in 2 to three rings and I understood the man clearly as he spoke in the same dialect lol. I really just want to say hats off to this company and to remind other forum members that WARN still backs all of their products and has a great and knowledgeable service staff. Thanks again WARN, I am a proud customer for life View attachment 440837 View attachment 440838 View attachment 440839 View attachment 440840 View attachment 440841 View attachment 440842

More than likely you spoke to my neibhor, he works for Warn CS, they are just a few miles away. He moved in a few years ago and when he saw I had a Zeon 12-s I started getting gifts at my door.

 

[AEONFLUX]

More than likely you spoke to my neibhor, he works for Warn CS, they are just a few miles away. He moved in a few years ago and when he saw I had a Zeon 12-s I started getting gifts at my door.

Whoa no way! You gotta buy that dude a coffee or a beer. Or maybe drop off a few pizzas at lunch time to their spot