2018 Colorado LT, 2 inch RC level, Bison Grill
My first experiences with them were absolutely outstanding. The guy was knowledgeable, polite, helpful etc. Ordered my Icon Rebounds and tires. They're on back order 4-8 weeks. As I'm watching the news over the past couple weeks about the supply chain, I'm coming to the realization that these wheels may NEVER get here before the year is out. So I call Custom Offsets and ask if I can swap to another wheel that is 117.00 more expensive for the set of 4 than the Icons. She says no...it'll be a 273.00 difference. She couldn't explain why the Icons on my order were discounted so low...but still would not discount the new wheels (Method) to that price. THEN,....the kicker is, even if the Icon wheels take until the year 2022 to get, I can't cancel my order EVER without a 250.00 cancellation fee. WTF? Still trying to get out of this deal. $&#^! business model to say the least.