Goodness, I understand that the guy had a bad experience and is bitter, but no need to criticize others. This thread was simply started so everyone could see the variations of what others are doing with their brown twins.
Although, I am a GM enthusiast. My entire family has used GM trucks farming in rural South Ga for decades and have always been taken care of by our local dealer. So yeah, I prefer GM over any other car make out their, I am comfortable with them.
Sorry for quoting you, he deleted his previous comment.
No problem with your quoting me. I don't mean to focus this thread on that individual, but after some time, when a person is aiming to offer every possible criticism of the vehicle, then I start to question their objectives and motives. If his ownership experience has been accurately stated in the various threads on here, then he certainly has every right to be upset. At the same time, in all the posts I've read concerning his water issue, he has appeared to be rather passive in terms of seeking a resolution.
If I was experiencing the water issue as described, I can assure you that I would be aggressively chasing a solution, and would not allow a dealer or GM corporate to "brush me aside" that easily. I've found that most business managers will listen to and respond appropriately to well-formed complaints, and I've also found that there are ways to deal with the rare exception. In the modern era, there are numerous, easily-available tools that allow consumers to focus great exposure on businesses that do not take customer service seriously. Our friend with the water issue should be taking advantage of those and parking himself outside the selling dealer principal's door until a solution is delivered.
OTOH, if his objective is to try and diminish or attack every positive owner experience posted on the forum, then I think we are forced to question his legitimacy and motive.
I am a lifelong GM customer. Some part of that is plain old personal bias. My grandfather drove my mother and me home from the hospital in a Chevy pickup just after I was born, and I have never purchased a vehicle that wasn't made by GM. Have they all been 100% perfect? No - but they have given me good service, with my having driven numerous GM vehicles to over 150,000 miles and a couple to over 200,000 miles.
Out of 23 GM vehicles owned over a span of ~40 years, only 3 of them have sustained what I would call a major component failure. Two of those were transmission failures(one at 180,000 miles and the other at 110,000 miles). The third was an intake manifold failure on a 4.3L V-6 at around 90,000 miles. That engine was one of only 2 that ever needed to have a valve cover removed. The other was a 5.7L diesel in a 1980 Oldsmobile, and it was well over 100,000 miles.
Overall, my repair costs(not including normal maintenance items) on the 23 GM vehicles would total around $7,500. That's NOT each - that's TOTAL. If you do the math, that is an average of about $327 per vehicle or $187 per year, and I think that's not a bad track record.
As you might expect, when I get ready to purchase a new vehicle, I don't even look at non-GM makes, as I can't imagine that I would have better results with another maker. I am not bothered in any way by anyone with different feelings on the matter, as individual biases and thoughts are part of what makes this a great country, but to express negativity toward someone simply because they have not had a bad ownership experience is not what I would call well-placed thought.
Thanks for indulging me while I hijacked your thread...now, I'll try to keep it brown(stone).
