Take it back for warranty repair or replace if there was no damage done to it in the past.
How can it be filler if it was a new vehicle though?Paint is not that thick, appears more to be some type of filler was used for some reason in past.
Chips are not uncommon on any vehicle, but that’s not a normal chip by any means. It almost looks like some kind of body filler with many layers of paint.How can it be filler if it was a new vehicle though?
: 0Chips are not uncommon on any vehicle, but that’s not a normal chip by any means. It almost looks like some kind of body filler with many layers of paint.
Many, many things can happen to vehicle before it reaches the customer. From damage in transit, the port where it was held, and of course the dealer. I could almost guarantee that did not happen at the factory. GM and dealer must stand behind that issue 100%. Do not accept anything less than a free and perfect repair. Make sure they warranty the work, so if it happens again your covered.
I have observed same on a couple of occasions, but it is very rare. GM/dealer should make this right. My experience is that dealers do an inspection upon receipt from a car hauler so they won't be stuck for a repair after the fact. I wonder if the selling dealer has records to confirm any initial receipt damage.I remember seeing a chain binder from a car above bouncing on a hood of a car that was on a car hauler.
Heh heh it's sounding like they already know what's up with this. Watch them play the "I've never seen that before" game. If it were me and when they say that, I would just stand there and stare at them until they gave me a new hood. Farting loudly helps also.Update: I was told by the dealership that the truck has to be inspected by both the service and the sales manager. So next Friday I'm going an be the first person at the dealership since I cannot make an appointment for stuff like that.
I would try kicking it up the chain, contact GM customer care. That's an obvious defect and even though the warranty doesn't cover it GM customer care may step up. I have a friend with a very similar situation and GM fixed it. His car was almost 4 years old at the time.Update: Dealer told me that it's not cover since I got 60k miles on my second year of owner ship. The best they can do is payment assistance. They will basically cover half of the cost for a new hood or paint job. Even with the extended warranty it wasn't covered. View attachment 390881