I have a 2017 Canyon Midnight Edition and I started noticing an issue with the way it sometimes shifts. What will sometimes happen, and usually only when I've just started out from a stop or am rolling in first gear, is that the engine seems to downshift unexpectedly, I get a little bit of an engine race, and then I get a pretty hard shift back into gear. Not only do I feel that shift, I hear a pretty good "clunk" as well. I know - how do you "downshift" from first gear? I can't explain it, and unfortunately I can't recreate it for the service techs. If I didn't know better, I'd say it shifted into neutral and then back into gear, but I don't get THAT much of an engine race. However, the jerk and the noise sound like maybe a shift from neutral into gear while the truck is rolling. And it's not just me, it's happened to my wife, too. She refers to it as a "lurch", which is as good a description as any.
All the local service guys tell me is that nothing like this has been reported, and their computers tell them that everything checks out OK. Naturally, I can't recreate it on a test drive with them so they have nothing to go on.
Otherwise, I love the truck. I'm just trying to find out if anyone else has had the same experience, or better, had it and been able to resolve it.
All the local service guys tell me is that nothing like this has been reported, and their computers tell them that everything checks out OK. Naturally, I can't recreate it on a test drive with them so they have nothing to go on.
Otherwise, I love the truck. I'm just trying to find out if anyone else has had the same experience, or better, had it and been able to resolve it.