Well there is legal action taken. As you probably already know, several states started a class action against GM on Dec 31, 2018. Normally, these class actions aren't all that beneficial. However in this case, I believe GM is in a bit of a bind. Mainly because the 8 speed had issues with the Corvette, Caddilac CTS, and camaro before they dropped it into the twins. As it was still having problems in those, they went ahead and used it in the truck anyways. And there is plenty of internal TSB's and other documentation to prove that. That is the basis for the suit in a nutshell. Now for somebody like yourself that clearly is not concerned and will just trade the truck after the warranty is expired it really does not matter. But in many cases, this could really hit consumers hard with issues after the warranty is expired. Your 25 percent failure rate is high. But I've heard from uppers at GM near production that the number is closer to 20 percent. But that is just for the ones that fail early on. As we know, this also can surface with higher mileage so your number may be dead on. So lets take the 20 percent failure rate. In manufacturing that is a catastrophic number. Toyota/Honda for example demand components from suppliers that work at sig sima levels or 1 in a million. Especially Honda. So a 20 percent number is something I can't get my head around. You must be a real GM guy for sure. For something this serious, and to continue on for 3 model years (5 if you add in the Corvette/Cadillac etc..) that is just inexcusable. And to use it in the truck when you already know its having problems? I can't apologize or have any sympathy for GM. And in the end, I don't think the new/modern active learning transmissions benefits for a few more MPG's is worth given up rugged reliability and having a transmission with normal shift points/behavior. In the case of the 8 speed it does work better then the Tacoma when it works. The tacos active learning 6 speed is a hot mess as far as shift points. The whole issues with these modern trucks are seriously pushing some consumers to the old school designs. Which incidentally are also now rated the highest for durability. That is the Frontier and Tundra. These trucks will honestly run forever. Both built like tanks and have not been updated in years. All steel, heavy duty transmissions. I like my Nissan pro 4X I just bought. I get 17 city and 20 hwy. I can live with that and the VQ40 24 valve is an honest motor. Lots of torque. Its made to last. The history of the 8 speed is more then hilarious at this point. For a oem to go through that much to get a transmission reliable is unheard of. We had reliable transmissions in the sixties. But your attitude that it's no biggie issue and just trade for something else is not shared by all. I can assure you that.
I was trying to be fair at 25% as I feel it is much lower once you toss out the phantom claims of people not sure what the shudder is.
As for problem I can show you issues from nearly all MFGs that have major issues with their vehicles. My father had a Toyota owner he car pooled with that he was forever dropping off at the dealer to pick up his problemed car.
Yes these transmissions are a pain but there is little alturnative as they are needed for the MPG vehicles lack. To gain more they could take away power but then folks would complain about that.
The Frontier should be bullet proof as they have been building the same truck for how long? That is why the Taco has reliability too as it has changed so little over the years.
The reality is all cars have good and bad. Here
My one buddy paid for most of his plane with repairs on a Honda and Hyundai cars.
As for the lawsuit nothing will come of it but richer lawyers. They started many of the cases just as opportunist looking just for a settlement. All the companies have a number of cases pending at any given moment.
And please do not judge me as you don’t even know me.
My opininion is not oh well FYI. I am just not that emotional over things I have little control over, just what can you really do if there is no fix? Getting pissed off is just going to give you an ulcer. Acting like a fool will not get you anywhere.
The way I see it is just to keep informed, learn and act if and when it is needed.
My exit strategy is just my plan. If you are not able to do the same I am sorry but we all have to use what options we have and that is mine. Even if you have to go to a used vehicle if your truck is that bad you should still have enough trade value to help.
I get it you are pissed. I am not as pissed for one I have not had the issue yet. Two I just deal with things like this with less emotion.
I has a different transmission issue early in. I could have gotten pissed and wore myself out with calls to GM and beat on the dealer. But I chose to learn what the issue was. Showed the dealer the TSB. They fixed it and all is fine so far.
Now if they had not fixed it I would be persistent in escalating it politely till I wear them down before me. Polite persistence is just how I try to do things.
You also have a buy back option it you want out that bad. There are several options you can take. Take a look at what others have done.
It is wise to work smarter than harder. Is it not? I know it is not always easy to do as I have not always done so myself. But I just had to learn the hard way as most others.
Note I deal in quality assurance so I often see the other side of issues and failed parts and failed service. No I do not work for GM. I see the mistakes made on both sides and just try to learn not to repeat where I see others fail.