My Buying Eperience (with some pontification)
I ordered my truck on 4/17, and picked it up yesterday. (pontification) Before ordering I did a little research. You need to know what you think the most you would be willing to pay is, before you ever talk to the dealer. For me it was MSRP minus $2250 GM rebate. I came to $30190 for my configuration. Right in the middle of the KKB fair market range for my region. I've seen a number of posts complaining about not being able to get their dealer to sign up for a firm price before the truck arrives. I concluded that I didn't want a "firm" price, but rather a "not to exceed" price, since there were a number of discounts around and I could expect there would be some available when the truck arrived. (/pontification). When I ordered the dealer gave me a price of $29947.27, slightly under the GM pricing. With a $13000 trade in allowance for my Prius that rolled up to an OTD cost of $19360.
While I was waiting for the truck, the dealer actually posted my truck on their web page. By my truck I mean my exact configuration showing a status of "in transit" and a web price after $5000 in discounts of $27440. By applying the fees from the original pricing sheet and recalculating sales tax I calculated an OTD cost of $16491. That what I used as my target cost.
When I checked the web price before I went to sign the deal, the dealer discount had been reduced from $3000 to $2500.
So I adjusted my target to 16891. (pontification) I reasoned that by their terms I was eligible for the discounts advertised and I would surely get them. By this time we were well below the bottom of the KKB fair market range and about 10% below invoice, so I figured I could live with it. (/pontification)
So we sat down with the salesman yesterday he smiled and said I've go good news.
We were able to give you a better price. He wrote a number that was $200 less than the ordered price. I guess it stunned me enough that I didn't lose my cool. I told him that I was expecting to see a much lower number than that. He asked what I expected to see? I said that I expected to see the pricing currently on the website which featured $4500 in discounts. He said well you're already getting a discount in the original number. No, I said that's GM money separate from your discounts. He said he'd have go check -- that he didn't think I'd qualify since I ordered the truck. I reminded him that the truck priced on line was the truck that we were talking about. He went to see the sales manager. In about ten minutes he returned with a price of $27723.
Actually $217 less than the web price. They apparently forgot to remove their original offer before they applied the online discounts. I said where do I sign.
(pontification) When they produced the purchase agreement for signature, the doc fee had gone from $75 to $399, and a 287 fee for Vehicle Theft registration that had been rejected at order time was added back in. This adjusted the OTD cost to $16939. $48 over my target -- plenty close enough. My tip, you can get irate about these add ons, but if you're getting what you need, then let it go. Know what your bottom line is and keep your eye on it. The stuff in between is just folderol that lets the dealer rationalize to you what deal you're getting. I don't really care how I get there if I get there. (/pontification)
Is this a great deal? Dunno, but I'm happy and the dealer's happy, and that is the true art of deal making. It sounds like this was a real hassle, but in reality it was always cordial, and the whole negotiation took less time than it's taken to write about it.
Last edited by Tucson Bill; 05-24-2019 at 09:32 PM.