Then again . . . .
Yesterday our adult daughter took her car in for "sputtering/dying" at stop signs. I told her it's likely spark plugs, the coil pack or a vacuum leak given the likely issues on her type of 2014 car and that it has over 100,000 miles.
She called me while at the GM dealer and asked if I would come down if she needed me to. Well . .. she already was in for the $97 diagnosis fee. So I just said call me and let me know what they say.
They hooked up the scanner and found cylinder #2 misfire on the 4 banger engine. The tech had already pulled the #2 plug and the service writer had it to show her. Told her it would be $160 on top of the $97 fee to replace the 4 plugs or +$260 with tax to replace 4 spark plugs.
I told her to just have them put the plug back in and tell them her husband is out of town (he is) and she will talk to him about what to do. The service writer came back with, "Well, that spark plug is really "arcing badly" so we can replace just that one for $9.97 for the part and then will just be $126 with tax. "
So how is it that the remaining 3 spark plugs would cost about another $140 ($260 - $120) more since the 10 minute job of removing the coil pack and cover was already accomplished?
I've worked on these cars before and they don't take more than 15 minutes total to pull the coil pack and cover and check the spark plugs.
So understand dealer costs and technician or shop tool costs, but a $140 difference to change the 3 remaining spark plugs? I don't think so . .. .
Then again . . . maybe he gave her a "break".